following screenshot illustrates Cyberduck, where you should input your Access Key.

So I just closed this window, and then tried to open the newly bookmarked connection (Picture above). Before getting started, you will need to fetch your s3 credentials. This might then prompt you to enter your Security Token.Under path, where you might normally copy/paste the entire line from 'Bucket Access Path:' in your Gainsight instance (s3://.) just copy everything after the first forward-slash (including the second, forward-slash).Select 'Amazon S3' from the top drop-down Access Key ID: The id that you received when generating the static.Server: Port: 443 Close the bookmark to save it.

That wil bring you to the page pictured below, where you can: Enter the following: Nickname: Give your bookmark a name so you can remember what this connection is for. Hey don't know if you found a solution for this or not, but I got some help from GS support and thought posting the workaround might help some other peeps should they also run into this.įrom this page where you might normally click 'Open Connection' and enter your bucket details, click the '+' symbol in the bottom-left corner instead.

Cyberduck s3 connection